privacy

Datenschutzerklärung Rhön Park Aktiv Resort

Thank you for visiting our website. In the following, we would like to inform you about the handling of your data according to Art. 13 of the General Data Protection Regulation (GDPR).

1.Controller

Controller for the data processing operations described below is Rhön Park Hotel GmbH & Co. KG, Rother Kuppe 2, 97647 Hausen-Roth, Phone: +49 (0) 9779 91 – 0, E-Mail: rph@rhoen-park-hotel.de.

2. IP Address Storage

We store your IP address transmitted by your web browser strictly for the duration of 182 days in the interest of being able to detect, limit and eliminate attacks on our websites. After this period, we delete or anonymize the IP address. The legal basis for data processing is Art. 6 (1) sentence 1 lit. f GDPR.

3. Usage Data

During your visit of our website, our web server temporarily evaluates usage data for statistical purposes in order to improve the quality of our website. This data consists of the following data categories:

– the referral link, which indicates from which page you reached ours,

– the name of the file,

– the date and time of the query,

– the transferred data volume,

– the access status (content transferred, content not found),

– the description of the used web browser,

– the IP address of the requesting computer, which is shortened in such a way that a personal reference can no longer be established.

The mentioned log data will only be evaluated anonymously.

4. Data Processors

We transfer your data to service providers who support us in the operation of our websites and related processes. These service providers are usually data processors within the meaning of Art. 28 GDPR. Our service providers are strictly bound by contracts and our instructions. We use the following service providers: Web-Agentur: texTDesign Tonya Schulz GmbH

• Webhoster: Rhönhoster Alex Preyer
• Newsletter: Mailingwork
• Tracking: Google Analytics
• Buchung: Bookassist
• Giggle: Aktiv Programm Vorschau

5. Cookies

We use cookies on our websites. Cookies are small text files, that can be placed on your device and can be read. A distinction is made between session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored beyond the individual session. Cookies can contain data, that make it possible to restore the used device. In some cases, cookies only contain information about certain settings, that cannot be related to a person.

To display our website, we use website cookies. Legal basis for the use of technically necessary cookies and similar techniques in the „essential“ category is § 25 (2) no. 2 TTDSG. Subsequent data processing is based on legitimate interests under Art. 6 (1) sentence 1 lit. f GDPR. Our interest is to enable and respectively optimize the user experience. You have the right to object to the processing at any time. Please click on the following link to object:

You can set your browser to inform you about the placement of cookies. In addition, you can delete cookies at any time via the appropriate browser setting and prevent the setting of new cookies. In this case, our website may not be displayed correctly and some functions may no longer be technically available. 

You may prevent the storage of cookies by selecting the appropriate settings on your browser; please note, that you may not be able to use the full functionality of this website then.

We also use tracking tools on our website to track your user behavior and subsequently send you targeted advertising. The use of optional cookies and similar techniques in the categories „marketing“ and „external media“ is based on § 25 (1) TTDSG. Subsequent data processing is based on your consent according to Art. 6 (1) sentence 1 lit. a GDPR, if you have previously given your consent to tracking on our cookie banner.

We use the following tracking tools:

5.1. Google Analytics

We use the web analysis tool „Google Analytics“ to design our websites according to your needs. Google Analytics creates user profiles based on pseudonyms. For this purpose, permanent cookies are stored on your end device and accessed out by us. In this way we are able to recognize and measure returning visitors. The use of optional cookies and similar techniques is based on § 25 (1) TTDSG. Subsequent data processing is based on your consent according to Art. 6 (1) sentence 1 lit. a GDPR, if you have previously given your consent to tracking on our cookie banner.

The information generated by the cookie about your use of these websites is usually transmitted to a Google server in the USA and stored there. Your IP address will be shortened by Google beforehand within member states of the European Union. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and only shortened there. Accordingly, Google will use all information strictly for the purpose of evaluating the use of our websites for us and compiling reports on website activity.

5.2.Right to withdraw consent to tracking

You have the right to withdraw your consent to tracking at any time. The withdraw of consent shall not affect the lawfulness of processing based on consent before its withdrawal. Please address your withdrawal to: datenschutz@rhoen-park-hotel.de

6. Data Security

We take technical and organizational measures to protect your data from unwanted access. Your data is transferred from your computer to our server and vice versa via the internet using SSL or TLS encryption. You can recognize this encryption by the fact that the lock symbol in the status bar of your browser changes from „http://“ to „https://“.

7. Newsletter

We offer the possibility to register to receive our newsletter on our website. If you have given us separate consent to inform you by e-mail about our company’s own products and services, the corresponding processing is based on Art. 6 (1) sentence 1 lit. a GDPR. You have the right to withdrawal your consent at any time. The withdraw of consent shall not affect the lawfulness of processing based on consent before its withdrawal. After the withdrawal of your consent, we will stop the processing of your personal data processing for this purpose.

If you no longer wish to receive the newsletter in the future, you can unsubscribe at any time, e.g. by sending an e-mail to: datenschutz@rhoen-park-hotel.de or by using the unsubscribe link provided in every newsletter. 

8. Family Club Membership

In addition, you can register on our website as a Family Club member to receive discounts and other benefits. If you have given your consent, membership will be granted. The legal basis for the data processing is Art. 6 (1) sentence 1 lit. a GDPR.

You have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal . After your withdrawal of your consent, we will stop the processing of your personal data for this purpose. 

If you no longer wish to be a Family Club member in the future, you can unsubscribe at any time, e.g. by sending an e-mail to: verkauf@rhoen-park-hotel.de or by using the unsubscribe link provided in every newsletter.  

9. Data Processing when using our guest WLAN

We provide free Wi-Fi for visitors of our hotel via a service provider [https://www.avaya.com/de/].

For this purpose, we have equipped the Rhön Park Hotel with Wi-Fi access points, that enable Wi-Fi-capable end devices (in particular tablets, smartphones) to access the internet. The Wi-Fi access points store the MAC address (media access control address) as well as the IP address obtained from [the internet provider] of Wi-Fi-enabled end devices of visitors. To connect to the access point, the device must be within range, the Wi-Fi function must be switched on and you must have actively established a connection to the Wi-Fi network. The MAC address is the hardware address of a network adapter (e.g., the WIFI adapter of your smartphone), that serves as a unique identifier of the device in a computer network. We cannot assign this data directly to your person. 

The data collected is traffic data within the meaning of the Telecommunications Act, that we transmit to … [Internet service provider]. The data processing is necessary to establish a connection to the internet via the telecommunications provider and is legally based on the usage agreement, you have concluded with … [internet provider]. We will not pass on your MAC address to our service provider until you actively connect to our guest WLAN and register via the login mask or agree to the terms of use of [internet provider], so that they can enable you to access the internet. You can find information about the processing of your personal data when using the guest WLAN by [Internet provider] when registering or on the internet providers page (https://www.avaya.com/de/).

In accordance with the legal requirements, the traffic data is deleted by us immediately (after 7 days at the latest), with the exception of data that is necessary for troubleshooting and fault elimination.

You can prevent the storage of your MAC address, for example, by not establishing a connection to the WLAN network with your device.

10. Social Media Plugins

For data protection reasons, we do not integrate social plugins directly into our website. When you visit our site, no data is transmitted to social media services such as Facebook. Profiling by third parties is therefore excluded.

However, you still have the option of sharing selected pages on Facebook with one click and you can also see how often they have been shared in the past. We use